Samaritans
free 24/7 confidential helpline for people experiencing feelings of distress or despair
phone: 116 123
welsh language line: 0808 164 0123 (7pm–11pm every day)
Childline
a private and confidential service for under 19s in the UK to talk about anything, provided by the NSPCC
phone: 0800 1111 – monday to friday: 7.30am- 3.30am, saturday & sunday: 9am- 3.30am
one-to-one webchat: click here (monday to friday, 7:30am- 10:30pm, saturday & sunday: 9am- 10:30pm)
shout 85258
a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope
text the word ‘SHOUT’ to 85258
Beat
the UK’s eating disorder charity – helplines are open 365 days a year from 9am–8pm during the week, and 4pm–8pm on weekends and bank holidays
phone: 0808 801 0677 (over 18s)
0808 801 0711 (under 18s)
0808 801 0811 (students)
one-to-one webchat: click here
LGBT switchboard
support and referral service for LGBT+ people – and anyone considering issues around their sexuality and/or gender identity
phone: 0300 330 0630 (open 10 am- 10pm daily)
one-to-one webchat: click here
MindLine Trans+
a confidential, mental health support helpline for people who identify as transgender, agender, gender fluid, non-binary – and their family and friends.
phone: 0300 330 5468 – mondays and fridays from 8pm to midnight
papyrus HOPELINEUK
a charity providing a helpline for confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about them, 9am – midnight every day (including bank holidays)
phone: 0800 068 4141
rape crisis england & wales
an organisation providing confidential emotional support and information for women and girls aged 16 and over whose lives have been affected by sexual violence
phone: 0808 802 9999 – open 12pm- 2:30pm and 7pm-9:30pm daily
one-to-one webchat: click here (monday to friday only)
- more resources for sexual abuse support here, for men, LGBT+ people, children, parents and carers